Salon & Spa ERP
| Client Management / (CRM) | Employee Management | Service Management |
| Product / Inventory Management | Marketing & SMS Management | Appointment Module |
| Other Features |
Client Management / (CRM)
- Client Data Library [ Gender Wise – Footfall Tracker ]
- Membership Module with Reminder for expiry.
- Categorisation & Grouping.
- Client's Birthday & Anniversary Dates [Popup For Direct SMSing]
- Client's Mobile No's & Address.
- First in Date – Last in Date – Total Visits.
- Total Spending – Services, Products, Packages.
- Highest Spender – Lowest Spender.
- Highest Visitor – Lowest Visitor.
- Service Item wise Tracker for Clients to Cross Sell & Up Sell.
- Joint Family Members Spending Pattern.
- Technical Analysis & Preferences.
- List of Non Visiting Clients in a stipulated period with direct link for SMSing.
- History of Previous Rates Charged and / or Color and /or Beauty Treatment .
- Appointment Booking with History of Total Appts. Re-schedule, Cancellation & No Show.
Back to TopEmployee Management
- Operators
Employees who are Responsible for actual Revenue Generation. They are further bifurcated into Hair / Skin / Generic / Spa.
- Admin [ Front Desk ]
Manager / Supervisor / Cashier / Receptionist / Counselor.
- Helpers
Non Revenue Generating Assistants Assisting Lead Stylist's & Beauticians etc.
- Back Office Staff
Accountant / Storekeeper / Valet / Bai / Peon.
- Contract Operators
- Outsourced Operators who are not on our Payroll (Mehandi Artist / Makeup Artist / Tattoo Artist) etc.
- Attendance Module with Direct Payroll & Incentive Structures Including Target Bonus & Payslip Generation.
- Seasonal Target Setting As Per Individual Employee Available.
- Daily / Weekly / Monthly / Quarterly & Yearly Performance Comparatives With Service & Product Ratios.
Service Management
- Hair
- Cuts & Washess
- Colors & Highlights
- Treatments & Rituals
- Textures
- Styling
- Skin
- Bleach
- Clean-Ups
- Facials
- Makeup
- Pre-Bridal & Bridals
- Body & Spa
- Waxing
- Threading
- Massages
- Wraps
- Polishing & Exfoliation
- Nail Studio
- Service History
- Last Color / Treatment & / or rate Charged with Details of Operator Available at the Time of Invoicing.
- Financial History with Any Previous Balance Payments available at the Time of Invoicing.
- Gift Voucher & Plus Tax Pricing or Pricing Inclusive Of Tax.
Product / Inventory Management
- Type Of Product
- Consumable / Professional use
- Sellable / Retail
- Uom & Vom
- Unit of Measurement Ampule / Bottle / Box / Can / Jar Packet / Piece / Tube etc.
- Value of Measurement 50 ml / 100 ml / 500 gms etc.
- Product Categorization
- Hair Color / Treatment
- Hair Care / Styling
- Skin Care
- Nail Care
- Body Care
- Red Zone
- Products Can Be Grouped And Categorised, Company Wise & Utility Section Wise.
- Minimum Quantity Barrier can be set for every product with pop-up alert when it enters red zone.
- Purchase & Consumption
- Section wise monthly actual consumption register.
- Vendor wise Purchase with details & Product Tracker.
- Barcode scanning / Laser Optical sensor enables accurate product Management.
Marketing & SMS Management
- Multiple Options for SMSing
- Birthday / Anniversary SMS at the time of first login
- Bulk SMS to Members / Non Members & / or Gender wise options.
- Appointment Confirmations at the time of Appointment booking.
- Thanks giving to Clients at the time of Check out.
- Address SMSing to new clients who do not have our location.
- Non Visiting clients [ Service Wise ] with filters of non visited in X number of days & / or Genderwise.
- Daily SMS of Revenue with details of Footfall directly sent to Management.
- Default Templates storage available [ SMS LIBRARY ]
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